fd77 Privacy Policy

This Privacy Policy describes how fd77 ("fd77", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the fd77 platform at fd77.live ("the Platform"). fd77 is committed to handling your personal data with transparency, care, and respect.

By registering an account on fd77 or using any part of the fd77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the fd77 platform.

This policy applies to all players in Bangladesh and any other jurisdiction where fd77 operates. It covers all services available on fd77, including sports betting, live casino, card games, arcade games, and all promotional activities.

fd77 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party sources for verification purposes. Here is a breakdown of the categories of data fd77 collects:

fd77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation.

fd77 uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The primary purposes for which fd77 uses your data are:

• Account management: To create, maintain, and manage your fd77 player account, including processing your registration and verifying your identity.
• Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely through your registered payment method.
• Platform security: To detect and prevent fraud, money laundering, account takeover attempts, and other prohibited activities on fd77.
• Legal compliance: To meet fd77's obligations under applicable gaming regulations, anti-money laundering laws, and know-your-customer requirements.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the fd77 support team.
• Platform improvement: To analyse usage patterns and player behaviour in aggregate to improve the fd77 platform, fix bugs, and develop new features.
• Responsible gaming: To monitor for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Marketing communications: To send you relevant promotional offers and updates about fd77, where you have opted in to receive such communications. You can opt out at any time.

fd77 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contractual necessity: Processing that is necessary to fulfil the contract between you and fd77 — for example, processing your deposits and withdrawals, or managing your account.
• Legal obligation: Processing that fd77 is required to carry out under applicable law — for example, identity verification under anti-money laundering regulations.
• Legitimate interests: Processing that is necessary for fd77's legitimate business interests, such as fraud prevention, platform security, and improving the player experience, provided these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent — for example, sending you marketing emails or promotional SMS messages. You may withdraw your consent at any time by contacting fd77 support or updating your communication preferences in your account settings.

fd77 does not sell your personal data to any third party. However, in order to operate the platform and comply with legal requirements, fd77 may share your data with the following categories of third parties:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Identity verification providers: fd77 may use third-party KYC (Know Your Customer) services to verify your identity documents. These providers are contractually bound to handle your data securely and only for the purpose of verification.
• Fraud prevention services: fd77 uses specialist fraud detection tools that may process your technical and usage data to identify suspicious activity. These services do not use your data for any purpose other than fraud prevention on behalf of fd77.
• Regulatory authorities: fd77 may be required by law or by its gaming licence conditions to share certain player data with regulatory bodies, law enforcement agencies, or financial intelligence units. fd77 will only do so when legally obligated.
• Technology infrastructure providers: fd77 uses cloud hosting and technology services to operate the platform. These providers may process your data as part of providing infrastructure services and are bound by strict data processing agreements.

fd77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit fd77.live.

fd77 uses the following types of cookies:

• Essential cookies: These are required for the platform to function. They enable you to log in, maintain your session, and use core features of fd77. These cookies cannot be disabled without breaking the platform.
• Functional cookies: These remember your preferences — such as your preferred language or display settings — so you do not have to set them every time you visit fd77.
• Analytics cookies: These help fd77 understand how players use the platform by collecting aggregated, anonymised data about page visits, session duration, and feature usage. This data is used to improve fd77.
• Security cookies: These help fd77 detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the fd77 platform. fd77 does not use third-party advertising cookies or cross-site tracking cookies.

fd77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your account being active on fd77, plus a minimum of 5 years after account closure to comply with anti-money laundering and gaming regulatory requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping obligations.
• Identity verification documents: Retained for the duration of your account plus 5 years after closure, or longer if required by applicable law.
• Support communications: Retained for 2 years from the date of the last communication, unless the communication relates to an ongoing dispute or legal matter.
• Technical and usage logs: Retained for up to 12 months for security and fraud prevention purposes, after which they are anonymised or deleted.

When your data is no longer required, fd77 will securely delete or anonymise it in accordance with our data disposal procedures.

As an fd77 player, you have the following rights in relation to your personal data. fd77 is committed to honouring these rights promptly and without unnecessary barriers.

fd77 is strictly an adult platform. The fd77 platform is not intended for, and does not knowingly collect personal data from, anyone under the age of 18. If fd77 discovers that a player account belongs to a minor, the account will be closed immediately, all funds will be returned, and any personal data collected will be deleted.

If you are a parent or guardian and believe that your child has registered on fd77, please contact our support team immediately at [email protected] and we will take prompt action.

fd77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and fd77 servers.
• Encrypted storage of sensitive data including passwords (which are hashed and salted) and payment information.
• Role-based access controls ensuring that only authorised fd77 staff can access player data, and only to the extent required for their role.
• Regular security audits and penetration testing to identify and address vulnerabilities in the fd77 platform.
• 24/7 monitoring of platform activity for signs of intrusion, fraud, or data breach.
• Secure data centres with physical access controls, redundant systems, and disaster recovery capabilities.

While fd77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

fd77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this Privacy Policy periodically. Your continued use of fd77 after a policy update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how fd77 handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Live chat: Available directly on the fd77 platform — the fastest way to reach us.
• Email: [email protected] — for data rights requests and privacy-related enquiries.

For responsible gaming support, deposit limits, or self-exclusion requests, please visit the Responsible Gaming page or contact support directly. All privacy and data enquiries are handled with complete confidentiality.